What We Do

If you’re worried about your pet, we’re here to help

Our Animal Emergency Service hospitals provide immediate emergency vet care when your pet is unwell. You know your furry family better than anyone else, so if you’re worried, call us or come straight down – we’ll always see your pet.

We’re open when your vet is closed

Waiting until your vet opens may not be a good idea especially if you don’t know wha tis bothering your furry, feathered or scaly friend.

You’ll be joining over half a million people in Brisbane, on the Gold Coast and Sunshine Coast, and Hobart who have trusted us to give them peace of mind with their pet’s veterinary care after hours.

Cat being examined at Animal Emergency Service

Our animal emergency hospital facilities

We are prepared for any emergency with most of the modern equipment and facilities you would find at a human hospital.

Your pet has access to:

Critical Care Monitoring

Experienced emergency and critical care vets and nurses, and Pet ICU team

On-site Advanced Diagnostic Imaging

Equipped with the latest digital x-ray and ultrasound equipment

Fully Equipped Surgical Theatre

Surgical suites with anaesthesia and resuscitation aids

In-house Laboratory and Pathology

Laboratory equipment capable of blood tests and diagnostics

Mechanical Ventilators

Mechanical ventilators (life-support machines for assisted breathing)

Tick Paralysis and Snake Envenomation Management

Antiserum for treatment of tick paralysis and snake bites

Blood and Plasma Transfusions

Our pet blood donor programs provide life-saving transfusions


Endoscopes for foreign body retrieval

Pharmacy Services

Full range of medicines and drugs

Animal Emergency Service nurse holding a dog's paw

Your pet’s emergency service vet team

Our Animal Emergency Service vets will:

  • Perform a full physical exam and recommend the best treatment plan
  • Provide an estimate of vet costs up front and answer any questions you have
  • Give you the knowledge you need to make decisions about your pet’s treatment
  • Offer options to ease the stress of paying for veterinary care up front
  • Let your day-time vet know you visited us and what happened
  • Always treat you with respect and compassion